The mission the Product Management Organization at Vista is to create and deliver incredible experiences to our customers. We work across teams of software engineers, designers, analysts, and business partners to deliver customer-first solutions. We are empowered to own our product, features, capabilities, through the entire product lifecycle from initial concepting through post-launch analytics and iterations. When we bring new people to our team, we look for those who are hungry to learn and excited to share what they discover with others. We want you to rise-up to meet new challenges and feel inspired as you find new answers to old questions. When you do, success won’t be far behind.

You will help define and execute the overall strategy and vision for Vista – our core small-business platform, under the Digital Product organization.

We are actively seeking Digital Product Managers for the Growth & Retention (G&R) team, specifically leading our Onboarding and Retention products. These key roles work to identify and create opportunities for growth across our experiences. These can be new features, upper-funnel improvements, or a combination of both! The team is also tasked with developing and executing a product retention strategy that extends the relationship between our customers and us beyond the website and into personalized messaging hitting their inbox. For many customers, their first impression of Vista will be delivered by the G&R team, which makes it an exciting space!

What You Will Do:

• Help define the vision and strategy for your product, and build thematic roadmaps that tie to strategic business initiatives
• Partner closely with Engineering, Design, and Data & Analytics teams to inform and prioritize the product roadmap, and execute to deliver our goals
• Lead a diverse team through the product lifecycle, from concept through delivery
• Shape and define innovative solutions from ambiguous, and at times, complex requirements
• Create goals for your team and be responsible for communicating progress and challenges your team is facing

Your Qualifications:

At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

• 3+ years of Product Management experience, particularly in Personalization or Retention, within a heavily matrixed organization
• Polished communication skills, with experience working with a variety of stakeholders in a collaborative, global, remote environment
• Deep understanding of funnels, data analysis and analytics
• Experience in experimentation and testing
• Excellent prioritization skills, understanding when to make tradeoffs while staying on top of your committed backlog and key initiatives

Nice to Have:

• Ability to build trust and follow through on commitments, while leading, inspiring others, and providing a positive influence
• Committed to lifelong learning
• Well-honed product-market instincts
• Customer and Stakeholder Empathy

Why You'll Love Working Here

We are building a new muscle and organization to grow Vista into a true product-led technology company. You will be part of that exciting future.

Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vista offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.

We're Remote-First

In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us

As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.